Do you have public liability insurance?
We have full public liability insurance cover of up to £5 million.
A copy of our current certificate is available on request.

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Is your electrical equipment tested for safety (PAT tested)?
Yes, we test our equipment annually and carry out routine inspection, maintenance and safety checks on equipment throughout the year.
A copy of our last test report is available on request.

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What is ProDub?
Mobile DJs copying, burning or transferring music from their CD or Vinyl collection onto a digital playout device such as  an MP3 player, flash drive or laptop for use in professional or semi-professional work, need to purchase a ProDub Licence.
The ProDub licence is managed by PRS for Music, the home of the world’s best songwriters, composers and music publishers. They represents the world’s music – that’s 10 million pieces of music – enabling businesses and individuals to access all the music they need for use in their business, products or projects in the most effective way.
PPL is the UK music industry service organisation which licenses recorded music on behalf of over 6,750 UK and international record companies and over 47,000 performers around the world. The company collects domestic and global broadcast/new media revenues and public performance income. PPL members include featured artists as well as all session musicians, ranging from orchestral players to percussionists and to singers.
Both PRS for Music and PPL are not-for-profit collecting societies, formed by music copyright owners to license their music and to collect and distribute the subsequent royalties.

It is unlikely that a DJ would be refused entry to a venue if they didn't have a licence but failure to comply can result in prosecution, as we use a digital playout we therefore have a ProDub licence as required.

Further information can be found here.


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Do you hold a ProDub licence?
We hold a ProDub licence.
A copy of our certificate is available on request.

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What type of music do you play?
Anything you like, we have over 27,000 tracks including every single number 1 from the official UK charts, since the charts began at our disposal so we can cater for every musical taste.

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Can I submit a list of music requests?
Yes, we supply a music questionnaire with the booking form.
We will always ensure that the style of music played throughout your event reflects your wishes. With the music questionnaire you can specify what types of music you want us to avoid playing at your event.
We always endeavor to obtain any advance requests which are not already held.

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Will you take requests on the night?
We are happy to take requests from your guests and will incorporate them were possible as long as they fit into the overall musical style of the evening. If they request a song that you have specified must not be played we will decline their request courteously.

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What do you require on the night?
We require at least one mains socket near the set up area.

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How long does it take you to set up?
For a "standard" event we require access to the venue at least 90 minutes prior to the start and it normally takes us about 60 minutes to disassemble the display. Larger scale events will require increased set up times due to the amount of equipment involved. If access is restricted or the distance between the setup area and car park is considerable, then this will increase the set up time required.

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How much space do you need to set up in?
We have no set requirement, we are able to adjust the size of the display to suit the venue.
We have setup in venues ranging from large village halls to a small round beach hut.

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Can you set up your equipment in the daytime?
Yes, although daytime set ups incur a surcharge of £50.

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How can I pay you?
Payments can be made by, cheque or via bank transfer (BACS) before the event, or by cash on the night of the event. Please leave at least 14 days before your event if paying by cheque or bank transfer.
We can accept debit, credit card or PayPal payments online, through PayPal's secure payment page.
Please visit our online payment page for more information.

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Do you require a deposit?
Yes, we ask for an advanced payment of 20% of the total booking cost to confirm your booking and secure the date in our diary. This payment is usually non refundable.

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How far in advance do we need to book?
As soon as possible, as we are unable to hold a date until a signed booking form and a paid deposit is received by us. Most clients secure our services between 6 months and 18 months in advance, but we can sometimes accept short notice bookings subject to availability.

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Will you provide written confirmation of our booking?
Yes, we always send written confirmation of booking after receiving your booking form and deposit.

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What happens if we need to cancel the booking?
Please let us know as soon as possible. If you cancel one month or more before the function date, your deposit will not be refunded, although it will be held against any future booking with us. If you cancel within a month of the function date, the full outstanding balance will become due.

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Can you play background music during the meal?
Yes, we are more than happy to do this if required. If it takes our total playing time over 5 hours, there may be a small surcharge.

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Can we use your microphone?
Yes, you are more than welcome to use our microphone to make speeches or announcements.

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My friend is a DJ and is coming to the party. Can he play a set?
Sorry, but no he can't. For insurance & safety reasons we only allow our own staff to use our equipment.

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Which type of lighting do you use?
We will normally use a mixture of professional lighting effects designed to best suit the size of venue, dance floor area and type of function.
Should any of your guest suffer from a form of epilepsy we can provide a non-strobing, non-moving light show.

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Do you use strobe lights?
We only use strobe lights for teenager parties and will always ask permission before using.

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Do you use smoke / haze machines?
Not usually. Most venues do not allow smoke / haze machines, as they can set off fire alarms. However, if your function is in a marquee or venue which permits their use, we can supply a smoke machine on request. There is no extra charge for this service.

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What will happen if something breaks down?
We use high quality professional equipment and it is highly unlikely anything will go wrong, however we carry duplicates of essential equipment just in case.

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We are also having a band at our function. Can you work around them?
Yes. This arrangement works well, as the disco can fill in when the band take their breaks, which provides non-stop music throughout the evening. We always liaise with the band in an effort to avoid duplicating their set list.

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Can you go on later than booked if required?
Yes, subject to licence restrictions & the agreement of venue officials where appropriate. The overtime rate is £25 per half hour with a minimum of half hour charged and payable in half hour increments.
Payable is due in cash before the overtime period commences.

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Can we meet with you?
We offer a planning meeting as an additional option, this is a face-to-face meeting to discuss your requirements in detail. We can meet you at your home or venue.
We'll work with you to arrange the music preferences, guests requests, structure and timings of announcements, your first dance, the send-off songs.
This may incur an additional charge.

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Can we visit you at an event?
It depends on the type of event, for a public event, not a problem. However for private function we would say no. Would you want strangers at your private party?

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Do you provide karaoke?
Yes, please visit our karaoke page.


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Do you cater for children’s parties?
We cater for teenagers parties, however we are not children's entertainers and we feel the service we could provide wouldn't be of our usual professional standard, we therefore do not cater for children's parties. If required, we can recommend local children's entertainers.

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Do you cater for 18th & 21st Birthday parties?
Yes, providing they are "family" parties. What we mean by this is we will not cater for parties where the audience is almost exclusively young people.
Please visit our teenagers page.

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Can you provide testimonials?
Of course, please visit our testimonials page. All the originals are available for viewing on request.


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Will you work in a venue that has a sound limiter?
Sound limiters cut the disco's power if the volume exceeds a pre-set level.
In our experience most limiters are set at unrealistic low levels and can be tripped by as little as guests clapping. This may spoil the evening and also cause damage to our equipment. As long as you are aware of this and the fact that volume will be restricted throughout the evening, sometimes as low as background music, we are happy to work in that venue. Please inform us if your venue has one.

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What are the events beyond your control referred to in your terms & conditions?
These include power cuts, security alerts, fire, flood, riot and other rare events.

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Our function is taking place in a marquee. Will this cause you any problems?
We need to know if the marquee company will supply power sockets supplied from a mains supply, as we may have to bring extra leads to obtain power from a nearby building. Please note we will not run our equipment off a generator. Also, we can't set up on a dance floor, as this is unsafe for our equipment.

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Are you a member of any associations?
Yes, we are active members NADJ & SEDA. We constantly strive to improve the service we provide and believe in promoting the art of professionalism amongst mobile DJs.
   

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What will you wear on the night?
We always dress appropriately for the occasion. For weddings, this usually means a shirt, tie and trousers.

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What if we have a question that is not answered on this page?
Please ask us by using the enquiry form or email link on our contact page. We answer most emails within a few hours.


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A Jay's Disco, Banbury, Oxfordshire
Telephone: 01295 277086  E-Mail: info@ajaysdisco.co.uk
© A Jay’s Disco
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